GUARANTEE ( please see disclaimer/ warranty page for full details)
All of our e-bikes and e-scooters parts are guaranteed from defect for a period of 1 yr. During the guaranteed period, any of the parts ( only) will be replaced upon receipt of your notification w/ photos. ( A shipping label will be provided for the return of defective part)
A. The frame
B. Front fork
C. Gears, bearings
D. Handle bar, stem, brakes (excluding brake shoes and pads)
E. Battery, charger, motor
G. Paintwork (excluding deliberate or accidental damage)
The warranty is only valid within the country the bicycle was purchased. Whereas, it is not valid for normal wear, over-exposure to the elements, misuse or neglect, improperly operation/storage, damage or failure due to accident, parts or accessories not originally intended or compatible.
*** These are high quality products compared to other similar models on the market. We searched and vetted many companies to find the one most worthy of the MegaVolt Brand. We stand behind the manufacturer 100% and strive to make the purchase/ ownership of these units an enjoyable experience. Please contact us with any questions or needs.
A newly placed order usually takes 48 hours to be processed/shipped and ( depending on the destination ) It will be delivered to you approximately 3-8 days after being shipped. Depending on the destination state.